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Legal Aid NSW

323 Castlereagh Street
Sydney, NSW, Australia

Phone: 02 9219 5994
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Legal Support Officer - Clerk Grade 1/2 - Regional Administration - Gosford – Ongoing - Full-Time


Job Description:

Legal Aid NSW Logo


Legal Aid NSW is the largest legal aid agency in Australia, comprising of a Central Sydney office and 25 regional offices in metropolitan and regional centres across NSW and a number of specialist services and advice clinics. Working at Legal Aid NSW provides the opportunity to support people with disabilities, people from culturally and linguistically diverse backgrounds, women and children, Indigenous people and people with mental illness who may experience difficulties when enforcing and defending their rights.


The Legal Support Officer provides a range of, clerical and administrative services including but not limited to, processing legal documentation, preparing correspondence, liaising with the various stakeholders, Government Departments and the general public and providing basic referral information services to clients to support the effective and efficient operation of legal services within Legal Aid NSW


The successful applicant will have:
• High level administration skills and attention to detail
• Strong communication skills both verbal and written
• Dynamic person who enjoys working in a fast-paced and varying environment (e.g. back office, stakeholder engagement and contact with vulnerable older clients)
• Strong typing, computer and data entry skills including familiarity with excel.
• A strong commitment to customer service and being a team player is key for this role

• Willingness to undertake a Criminal Record Check and/or working with Children Check
• Current NSW Driver’s licence
• Hold Australian or NZ citizenship, Australian Permanent Resident or hold a valid working visa

Applications MUST be submitted online through www.iworkfor.nsw.gov.au to be considered. No late applications will be accepted.

Applicants should read the Role Description and consider the Focus Capabilities and Key Accountabilities when preparing their resume and cover letter.

Applicants are requested to attach:

• current resume / curriculum vitae (CV) (maximum 5 pages)

• cover letter (maximum 2 pages) responding to the following two questions:

1. Please outline the administrative skills, experience and qualities you can bring to this role which will assist you in providing excellent administrative support & customer service.

2. What do you believe are the most important qualities and attributes needed to ensure that a team operates effectively, and what would you do to ensure that your team meets goals and deadlines?

Please save your CV and Cover Letter as 'LAST NAME, First name - CV/Cover Letter' in PDF or word format.

The selection process will include a range of comparative assessment techniques to assist in determining capability and suitability for the role.
To ensure recruitment at Legal Aid NSW continues without interruption during the COVID-19 pandemic, virtual methods may be used for interviews and assessments. This may include interviews conducted by video, telephone interviewing, Microsoft Teams meetings and online assessments.
This recruitment will be used to fill any current vacancies and may be used to create a Talent Pool for similar future temporary or ongoing vacancies that may arise over the next 18 months.

Legal Aid NSW welcomes applicants from diverse backgrounds, including people with disability, Aboriginal and Torres Strait Islander people, the LGBTI community, culturally diverse people and other diverse communities.

Legal Aid NSW provides dignified access to accommodate the diverse needs of our community. We acknowledge and support the access needs of people with visible and invisible disabilities, as such all of our offices are accessible.

If you require a reasonable adjustment in order to participate in the recruitment process, or you are looking for general information about our reasonable adjustment process, please contact our team via email, and advise your preferred method of communication: erecruitment@legalaid.nsw.gov.au.


• Ongoing Opportunity at Gosford (35HPW) and Talent Pool
• Enquiries: Kim Chandler on 02 4337 6606 on Kim.Chandler@legalaid.nsw.gov.au
Applying for a Role
Working at Legal Aid NSW

• Package up to $78,053. 
• Jobs Board Ref No. 000085X4
• Closing Date: Tuesday 9 March 2021 11:59PM



Administrative-Clerical: Administrative Support, Claims Processing, Data Entry-Order Processing, Executive Support, Filing-Records Management, General-Other: Administrative-Clerical, Office Management, Property Management

Job ID:


Employment Type:

Full time


Sydney, NSW, Australia


Legal Support Officer - Clerk Grade 1/2 - Regional Administration - Gosford – Ongoing - Full-Time






Up to $78,053. Package includes salary ($64,973 - $70,636), employer's contribution to superannuation and annual leave loading. per year