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Life Without Barriers

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Youth Residential House Manager


Job Description:

About the Organisation

Life Without Barriers is a leading social purpose, not for profit organisation of 5,600 employees working in more than 440 communities across Australia. We support children, young people and families, people with disability, older people and people with mental illness. We work with people who are homeless and refugees and asylum seekers.

We want to employ people who reflect the diversity of our clients to ensure we can support each client's individual needs and wants. We encourage people of Aboriginal and Torres Strait Islander background and people with disability to apply.

About the role

You will mentor a team of Youth Workers in providing purposeful support to young people in residential care including those with high and complex needs.

You will strive to enhance the lives of young people in the residential setting, incorporating a therapeutic, trauma informed approach within the daily structure and purposeful programming.

Based in Mackay, this full time position is being offered on an initial 6 month contract with opportunity for extension dependent on service requirements.

Key Responsibilities
  • Advocate for the best interests of the young people within the service, ensuring care is in accordance with legislation and relevant standards.
  • Experience working with complex and challenging behaviours in response to traumatic life events.
  • Ability to understand and work in accordance to our therapeutic framework CARE and Therapeutic Crisis Intervention.
  • Develop individualised care plans implementing a strength based, trauma informed approach with client centred goals.
  • Identifying risk harm and developing plans which assist to intervene and reduce the level of risk for the young people including cultural support planning
  • Work closely with internal and external stakeholders as part of a Care Team. Liaise with key stakeholders and Program Managers through oral communication skills and strong interpersonal skills, including use of Microsoft Office packages.
  • Knowledge of the Child Protection Act 1999 and QLD Youth Justice Court Orders.
  • Work closely with Aboriginal and Torres Strait Islander young people, considering culturally appropriate practice.
Skills & Experience
  • Minimum Certificate IV in Child, Youth and Family Intervention (or similar)
  • Unrestricted drivers licence and own vehicle with comprehensive insurance
  • Demonstrated experience in providing a creative and flexible approach to people with individual needs.
  • Demonstrated experience implementing Individual client care plan goals.
  • An understanding of child development and the impact on trauma on children and young people.
  • Commitment to improving the quality of life, skills and independence of children and young people.
  • Excellent written and oral communication skills including strong interpersonal skills, use of Microsoft Office packages.
All positions within Life Without Barriers will be required to undergo probity checks including criminal record checks and working with children check (where relevant to the position)

  • Opportunity to work for one of Australia's largest social purpose organisations
  • Attractive Remuneration Package with excellent tax benefits and monthly RDO
  • Permanent Full Time Position with ongoing support and training
How to Apply

Include your resume and covering letter in one document, click ‘Apply’ and follow the prompts. For any enquiries including persons with disability that require adjustments, contact recruitment@lwb.org.au with the subject heading "House Manager - Mackay"

Applications close at midnight on 13 February 2019.

Job ID:



Mackay, QLD,


Youth Residential House Manager


Health Care