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Life Without Barriers

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ITC Home Manager. Permanent, Full Time - Coffs Harbour


Job Description:

About the Organisation
Life Without Barriers is a leading social purpose, not for profit organisation of 7,000 employees working in more than 440 communities across Australia. We support children, young people and families, people with disability, older people and people with mental illness. We work with people who are homeless and refugees and asylum seekers.

We want to employ people who reflect the diversity of our clients to ensure we can support each client's individual needs and wants. We encourage people of Aboriginal and Torres Strait Islander background and people with disability to apply.

About the role
We are recruiting an ITC Home Manager (Intensive Therapeutic Care) to join our team in Coffs Harbour. The ITC Home Manager is responsible for managing an Intensive Therapeutic Care Home (ITCH) with a wide range of responsibilities for managing the home including; supervision and rostering of staff, managing program budgets and activities and establishment of a safe and therapeutic homelike environment.

Please note, the role will transition to the Grafton area in time.

Key Responsibilities
  • Work as part of the leadership team within the ITCH to address the impacts of abuse, neglect, separation from families and complex trauma on children and young people.
  • Be actively present in the home environment, and provide role modelling, coaching and mentoring for staff in applying the principles of the CARE model to all interactions with children and young people and families
  • Mange, support and provide reflective supervision to a team of residential workers.
  • Support staff to apply the Therapeutic Crisis Intervention system (TCI) to prevent, de-escalate and respond to crisis incidents involving children and young people.
  • Build professional, trusting relationships with children and young people through visible interest and active engagement.
  • Oversee and participate in the planning and implementation of purposeful activities and routines which support and increase the life skills of the children and young people in our care.
  • Manage the Intensive Therapeutic Care Home in accordance with the CARE model, legislation, relevant standards, LWB policies and procedures and funding body requirements.
  • Provide an environment free of abuse, harm and exploitation for the young people we support
Skills & Experience
  • Relevant Bachelor’s Degree or relevant Diploma working towards a Bachelor’s Degree.
  • Commitment to complete Therapeutic Crisis Intervention (TCI) Training and be assessed as TCI competent within the probationary period.
  • Current First Aid Certificate.
  • A current driver’s licence.
  • Experience working with children and young people who have experienced trauma and disadvantage.
  • Experience in the co-ordination and management of 24-hour residential services for vulnerable people.
  • Demonstrated experience in managing and leading a team
Successful candidates will be required to clear probity checks including National Criminal History Record Check and Working with Children Check (where relevant to the role).

How to Apply
Include your resume and covering letter in one document, click ‘Apply’ and follow the prompts. For any enquiries including persons with disability that require adjustments, contact recruitment@lwb.org.au

Applications close at midnight on Sunday, 16 June 2019

Life Without Barriers supports the Royal Commission into violence, abuse, neglect and exploitation of people with disability. We believe people with disability need to be heard and for these experiences to influence how support services like ours are delivered. View our statement here (https://bit.ly/2GzZGWA)

Job ID:



, NSW,


ITC Home Manager. Permanent, Full Time - Coffs Harbour


Nonprofit-Social Services