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Skout Solutions ABN: 40 614 706 526

Level 8/80 Pacific Hwy
North Sydney 2060, NSW, Australia

Phone: 02 9464 1000
Web Site: http://www.broadspectrum.com/

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Call Centre Operator & Administration Clerk


Job Description:

Broadspectrum is an operations, maintenance and construction services organisation, operating globally in the resources, energy, industrial, infrastructure, rail, property and defence sectors. This is a diverse and growing business offering the training, opportunities and support you need to begin and build a successful career.

Broadspectrum requires an experienced Call Centre Operator / Administration Clerk to assist our Defence Contract’s National Vehicle Recovery Call Centre in its daily operations as well as provide administrative support for our Defence Maintenance and National Clothing stores contract. The role is based at Lone Pine Barracks in Singleton.

Responsibilities of the role include (but not limited to):

  • Call centre response, records management, data entry and updating of information systems.
  • Following specific instructions to deliver great outcomes for our client.
  • Liaising with co-workers and clients to implement work orders in a timely and professional manner.
  • Periodical manning of the ‘on call’ duty phone.
  • Attending Broadspectrum and client production meetings as required.
  • Assist with the administration of subcontractors within the business area.
  • Quote work packets and assess requirements in conjunction with subcontractors.

Your skills:

  • You’ll bring a professional attitude, with proven experience in customer contact and a willingness to deliver above and beyond for our client.
  • Knowledge of how the ADF operates. Preferable but not essential.
  • Skills in Administration and the associated IT and software packages, with experience in SAP highly regarded.
  • Professional qualifications in Administration and/or Call Centres.

If you’re an outgoing, customer focussed person with an eye for detail and would like to bring your skills in Administration and Call Centres to a career with Broadspectrum then please hit APPLY NOW! 

Must be an Australian Citizen and able to pass a federal Police Background check.

We acknowledge the importance of our people’s diverse experiences, talents and cultures that they bring to work with them each day. Embracing Diversity and Creating Inclusion is a key component of our Talent Management Strategy. The creation of a Diverse and Inclusive workforce is central to our ability to unlock potential and enhance our success, creating a high-performance business.

Position Reference Number: 107578


Job ID:


Employment Type:

Full time


Singleton, NSW, Australia


Call Centre Operator & Administration Clerk