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University of Melbourne

Finance and Employee Services, University Services, Level 1, 11 Barry Street
The University of Melbourne,, Vic, Australia

Phone: 03 834 44397
Web Site: http://www.hr.unimelb.edu.au/careers

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Job Description:

Job no: 0045100

Work type: Continuing

Location: Parkville

Division/Faculty: Office of Vice-Chancellor's Office

Department/School: Advancement

Salary: $91,913 - $99,495 (UOM 7)

Role & Superannuation rate: Professional - Full time - 17% super

About the role

The Alumni Volunteer Officer (Mentoring) will work as part of the Alumni and Stakeholder Relations team, and is jointly responsible for the implementation of the University’s alumni relations strategy and implementation of alumni relations activities within the Advancement portfolio. 

You will report to the Alumni Relations Manager (Student Experience and Benefits) and be responsible for developing and delivering programs and activities that foster and strengthen relationships between students, alumni and the University. You will work with faculties and central administration units to identify and support opportunities for alumni volunteers to enhance student enrichment and employability outcomes. This includes the development of scalable university-wide mentoring initiatives which facilitate connections between students and alumni.

You will also be required to provide advice and guidance on alumni related operational matters in line with policy, including volunteer management.

Key Responsibilities

  • As part of the Alumni and Stakeholder Relations team, assist with the development and implementation of the University’s alumni strategy, in the context of the Alumni Relations and Campaign goal to engage 100,000 alumni by 2021.
  • Manage the development and delivery of scalable student to alumni mentoring initiatives in partnership with the Student Success division, including the recruitment, induction and retention of alumni volunteers, program marketing, resource development, data management and program evaluation.
  • Work in collaboration with academic divisions, central administration units and other key stakeholders to facilitate opportunities for alumni volunteers to enhance student enrichment and employability outcomes for students and recent graduates, as part of the University’s alumni engagement strategy.
  • Build strong working relationships and networks with alumni volunteers, students, Alumni Relations staff, key Faculty/Student enrichment staff and other stakeholders for the purposes of developing and delivering student-alumni programs and initiatives.
  • Provide advice and quality support on key priority alumni projects alongside the AR Manager (Student Experience and Benefits) and, where suitable, take a role in delivering programs and other projects relevant to the department.
  • Actively contribute to innovation and continuous improvement of practices and processes based on analysis and feedback, working collaboratively with stakeholders to inform business improvements.
  • Ensure that intelligence on individual alumni and prospective donors including linkages and volunteer involvement with the University is recorded, updated and shared as appropriate on the Advancement Office’s database to inform the University’s corporate relations, enterprise and philanthropic activities.

Selection Criteria


  • A relevant tertiary qualification with subsequent relevant experience in the field of career development or alumni relations or an equivalent combination of relevant experience and/or education/training.
  • Demonstrated experience in working with volunteers and an understanding of volunteer management principles.
  • An understanding of the principles of and current best practice in alumni relations and its relationship to fundraising, preferably in an education environment.
  • Demonstrated experience in building relationships to achieve goals and objectives in a large organisation.
  • Demonstrated capacity to develop and deliver innovative projects and programs within time and budget.
  • Ability to work well in a team as well as work independently, demonstrating creativity, initiative and self-motivation.
  • Evidence of superior written and verbal communication skills, including presentation skills.
  • Strong data analytics skills.


  • Experience in alumni relations within a university environment
  • Experience in developing and delivering mentoring programs, including the use of software management tools e.g. Chronus Mentoring Platform

The University of Melbourne is an equal opportunity employer and our recruitment process focuses on essential skills and abilities. We welcome applicants from a diverse range of backgrounds, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds and people with disabilities.

For full details and to apply:

Applications close: 05 Feb 2020 11:55 PM AUS Eastern Daylight Time


Education: University

Job ID:


Employment Type:

Full time


The University of Melbourne,, Vic, Australia








per year