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35 Poplar Road Parkville VIC 3052
Melbourne, Vic, Australia

Phone: 0439335272
Web Site: https://www.orygen.org.au/About/Work-with-Us

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Health Service Receptionist


Job Description:

  • Familiar with the inner-workings of a health service provider?
  • Join a supportive team, making a difference to young people
  • Career development and growth opportunities with a leader in youth mental health
The Opportunity
Orygen is currently seeking applications for a full time (or open to job share) Front of House - Health Service Receptionist and Support Administrator at Parkville, available until 30 June 2022, with opportunity for further employment.
An exciting opportunity to join a supportive and multidisciplinary team, making a difference to young people.
If you have a passion for the field of youth mental health and want to make a real difference to the lives of young people and their families and carers and share Orygen’s values of respect, accountability, teamwork, excellence and innovation, then we would love you to apply!
About Orygen

The why behind what we do is important. We believe that all young people deserve to grow into adulthood with optimal mental health. Everything we do is focused on this outcome. Orygen is leading and redefining what’s possible in global research, policy, education and clinical care. Find out more on our website.
The role & your impact
As the Health Service Receptionist and Support Administrator, you will provide Front of House (FOH) and operational support across all elements of Orygen, including Specialist clinics, Primary care services and research.  Working as part of an integrated FOH administrative team, this role will ensure the effective delivery of all designated administrative functions, including reception, switchboard, maintaining appointment systems, medical records, other database management and application of Microsoft Office tools.
Working within the FOH administrative team, you will contribute to the overall functioning of services delivered to young people and their families and carers at Orygen Health. You will also play an integral role in welcoming and greeting young people, families and visitors to the Parkville site. Working at Parkville’s FOH, you will be playing a much larger part in the contribution to making a positive difference to the lives of young people.
Salary and benefits
A salary of $50,329 p.a. is offered plus superannuation, access to generous NFP salary packaging (increasing net pay), flexible work/life balance benefits, well regarded supervision and a supportive team, career growth and development opportunities, purposeful work that makes a real difference to lives of young people and their families and carers and career opportunities within an organisation that is the leader in youth mental health.

Job Requirements:

About you
Essential to this role and to be considered, you will need:
  • Knowledge and previous experience in a reception/administration setting.
  • Demonstrated ability to communicate warmly and effectively with young people, their families and a diverse range of health and community service providers.
  • Demonstrated ability to provide a high standard of confidential reception and administrative services,
  • Well-developed computer skills with a demonstrated ability in word processing, PowerPoint and databases as required.
  • Knowledge of, or the ability to learn, relevant administrative/clerical procedures, including software applications and filing systems.
  • Working knowledge of medical software and Medicare billing systems.
  • Demonstrated sound problem-solving skills and an ability to multitask.
  • Strong levels of accuracy and attention to detail.
To view the FULL selection criteria and learn more about this opportunity, please go to www.orygen.org.au/About/Work-with-Us to view the Position Description or contact Emily McDonald on emily.mcdonald@orygen.org.au for a confidential discussion.
How to apply
Please refer to the position description and submit a cover letter addressing the key selection criteria and your resume to careers@orygen.org.au, using the subject line ‘Health Service Receptionist and Support Administrator – Parkville’ followed by your ‘full name’. 
Closing date for applications: Wednesday 9 June 2021, 11:55 PM AEST
You are encouraged to submit your application as soon as possible. Orygen may close the advertisement before the closing date.
Orygen is dedicated to gender equality, diversity and inclusivity. We strive to continue to build a culturally safe workplace where our values underpin the way we work and our commitment to First Nations people of Australia, young people and their families, LGBTIQA+ people and CALD people. We strongly encourage applications from the First Nations people.


Administrative-Clerical: Administrative Support, Data Entry-Order Processing, Filing-Records Management, General-Other: Administrative-Clerical, Office Management, Reception-Switchboard
Medical-Health: Mental Health

Job ID:


Employment Type:

Full time, Part time


Melbourne, Vic, Australia


Health Service Receptionist


Admin-Clerical, Customer Service, Entry Level, Health Care, Nonprofit-Social Services




$50,329 p.a. + super per year