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UM Canberra c/- 100 Chalmers Street
SURRY HILLS 2010, NSW, Australia

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Senior Project Officer


Job Description:

IBA provides a range of products and services to assist Indigenous customers into home ownership, business ownership and to invest in opportunities that provide financial returns, employment and supply chain opportunities.
This is a new role in the Community and Customer Experience Program and reports to the Associate Director and will be responsible for assisting in the delivery of various program initiatives, including managing complex stakeholder engagement and the implementation of new program initiatives, driving economic participation and empowerment of first nation communities and people.

This role will be responsible for:
  • Managing special projects focused on enhancing the customer experience across the Products & Markets programs, including the formulation of new or changes to existing practices, products and services that support IBA’s strategic objectives.
  • Participating in strategic projects, product development and other initiatives to innovate and develop new ways of creating positive outcomes for our customers.
Develop and manage internal and external strategic relationships including with Indigenous organisations and consultants.
  • Identify growing industries; design and maintain user-friendly tools to help Indigenous organisations find local, regional, and national opportunities.
  • Assess the suitability of the resources and solutions offered by IBA to ensure they will assist IBA’s customers and communities to achieve their aspirations for economic empowerment and commit to continually improving them.
  • Monitor and report performance outcomes ensuring agreed targets are achieved within IBA’s performance framework and quality tolerance.
Aboriginal and Torres Strait Islander peoples are encouraged to apply.

For further information including the job description, selection documentation and mandatory requirements for applications go to www.iba.gov.au. If you have any questions after reading this material, please contact Caroline Sheedy on (07) 3008 8318 or by email at caroline.sheedy@iba.gov.au
Applications close:  9 January 2022

Job ID:


Employment Type:

Full time


Canberra, ACT, Australia


Senior Project Officer






91,651 to $101,613 plus 15.4% superannuation per year