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Global Experience Officer


Job Description:

Job Description: ~~* ​​Full-time​, ​Fixed Term position until 31/07/2023​
* Salary HEW 5 + 17% Superannuation and Flexible Working Arrangements
* Based at the ​Melbourne CBD​ campus, ​but may be required to work and/or be based at other campuses of the University​

About The Position:

The Global Experience Officer is responsible for supporting and promoting a range of innovative global experience programs delivered overseas on campus, on country and online. These programs are designed to inspire our commitment to equip all student with the cultural intelligence required to tackle the global challenges of the 21st century.

This will be achieved through providing efficient and effective day-to-day administrative support to coordinator and managers. This position provides general advice and support to key stakeholders, including students, external and internal stakeholders by phone, online and face-to-face, escalating more complex enquiries as required. The position is required to assist global experiences with the promotion, admission, preparation and completion of our global experience programs and events. The incumbent will also provide broad administrative support for the office and events.

To be successful in this position, you'll have:

* Experience in a customer service environment role handling administrative tasks.
* Demonstrated excellent interpersonal verbal and written communication skills including public speaking, the ability to communicate clearly, effectively, and sensitively in cross cultural contexts, ability to negotiate and resolve problems.
* Demonstrated organisational and time management skills including ability to work under pressure, manage competing priorities to complete tasks in a timely manner with attention to detail and accuracy.
* Demonstrated ability and capacity to engage new technologies, ability to use and learn relevant software and systems and proficiency using computer applications including word processing, spreadsheets.
* Demonstrated ability to work co-operatively as a member of a team and to work with minimum supervision.

Please Note: Appointment to this position is subject to passing a Working with Children and National Police Check.

About the ​Portfolio​

The Education Portfolio is headed by the Deputy Vice-Chancellor Education and Vice President who leads the planning and implementation of the University's strategies related to RMIT's academic programs and the RMIT student experience. The Portfolio is responsible for services to support the quality of RMIT programs, including the professional development of academic staff, continuous improvement of the student experience, learning and teaching outcomes and the management of learning and research information sources.

The Education Portfolio plays a key role in empowering students to access education, participate actively in the life of the University and achieve successful and fulfilling lives beyond graduation. The provision of a stimulating and satisfying experience for students is a priority for the University.

To Apply

Please submit your CV and covering letter addressing ​the Key Selection Criteria​ for this position by clicking on the 'Apply' link below.

For further information about this position, please see Position Description below.

Job Description - Global Experience Officer

Applications close on the 1st of February at 11.59pm.

About RMIT

RMIT is a multi-sector university of technology, design and enterprise with more than 95,000 students and close to 10,000 staff globally. RMIT offers postgraduate, undergraduate, vocational education and online programs to provide students with a variety of work-relevant pathways.

Our purpose is to offer life-changing experiences for our students, and to help shape the world with research, innovation, teaching and industry engagement. With strong industry connections forged over 130 years, collaboration with industry remains integral to RMIT's leadership in education, applied and innovative research, and to the development of highly skilled, globally focused graduates.

Our Culture

Our Values inspire us, wherever we are in the world, and guide how we live and work together.

Imagination. Agility. Courage. Passion. Impact. Inclusion.

What unites us is our purpose and our values; they are at the heart of who we are, what we stand for, how we make decisions and connect with each other.

Our people make everything at the University possible. We encourage new approaches to work and learning, stimulating change to drive positive impact. RMIT exists to create transformative experiences for our students, getting them ready for life and work. You will be a part of a productive and collaborative team, who values working relationships and outcomes through open and inclusive planning, continuous information sharing and transparent work practices.

Bring Your Whole Self to Work

We are better for our diversity. When we listen to those who are different to us, or challenge us, we grow stronger together. When we feel like we belong, we can achieve so much more. We respect each other, embrace our differences and build a sense of belonging in our team and beyond.

We are proud that our dedication to diversity has been recognised by a broad spectrum of external organisations. Visit our Linkedin Life pages to learn more and see some of our most recent wins.

RMIT has a strong dhumbali (commitment) to the employment, development and retention of Aboriginal and Torres Strait Islander people within a culturally safe environment; we strongly encourage applications from Aboriginal and Torres Strait Islander peoples.

RMIT is a Disability Confident Recruitment Team and we are happy to adjust the recruitment process for your accessibility requirements. Please contact us at TalentSupport@rmit.edu.au telling us your preferred type of communication and we will be in touch as soon as possible to discuss your requirements.

We are a Circle Back Initiative Employer - we commit to respond to every applicant.


Education: University

Job ID:


Employment Type:

Full time


Australia and Oceania,----Melbourne, Vic, Australia


Global Experience Officer






Not Specified