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Peer Mentoring Officer


Job Description:

Full-time, Continuing position

* Salary Level HEW 5 + 17% Superannuation

* Based at the Melbourne CBD campus and hybrid ways of working

About the Role
The Peer Mentoring Officer assists with the running of academic peer mentoring programs across the University; at all locations (locally and globally). The role supports the Team Leader, Peer Mentoring by contributing to the daily delivery and continuous improvement of initiatives for RMIT learners, working through digital delivery approaches and across Library sites. Peer Mentoring is a critical service offered by the library and works in close collaboration with the Study Support services, ensuring that a synchronised service is promoted to all RMIT students.

The incumbent will administer end-to-end processes to assist with the development of a scalable and sustainable Peer Mentoring operational model for RMIT in line with the 'Digital First' Library strategy. The Library Officer will also liaise with stakeholders to support the delivery of integrated mentoring and student belonging initiatives, supporting the University's strategy.

To be successful in this position, you'll have:

* Proven experience in effectively contributing to student-focused support initiatives.

* Demonstrated ability to work systematically and flexibly through change using adaptable work practices to support 'digital first' and sustainable work practices.

* Proven ability to work independently, use initiative and prioritise tasks to meet deadlines, with excellent attention to detail and a commitment to quality assurance.

* Developed interpersonal and communication skills with an ability to engage diverse stakeholder groups, and contribute to the RMIT Student Community, by discussing ways to influence continual improvements for the student experience.

* Demonstrated ability to contribute to team meetings through agility, collaboration, and action.

* Ability to present information to various audiences through the collection, manipulation, analysis and presentation of data to inform decision making and enhance reporting.

* Proven ability exercising RMIT values and contribution to a positive work culture within a large and complex organisation.

Please Note: Appointment to this position is subject to passing a Working with Children Check.

About the Group

RMIT University Library is a creative partner in the achievement of RMIT University's teaching, learning and research goals. It engages with other groups within the University to design initiatives that have a positive impact on the student experience including the provision of direct support, advice, and guidance for students' academic skill development. It provides resources, services, and facilities to support the information needs of RMIT's large and globally distributed student and staff population and supplies expertise for the management of the University's archives and business information.

To support the goals and operations of the University the Library is arranged into 4 main functional areas: Learning; Teaching and Research; Collections and Quality and Engagement. The library increasingly delivers collections and services online to maximize access by the RMIT user population.

To Apply

Please submit your CV and covering letter addressing your suitability for this position by clicking on the 'Apply' link below.

For further information about this position, please see Position Description below or contact Mel Kidman (Team Leader Peer Mentoring) via email melanie.kidman@rmit.edu.au.

Position Description - Peer Mentoring Officer

About RMIT University

RMIT is a multi-sector university of technology, design and enterprise with more than 96,000 students and close to 10,000 staff globally. The University's mission is to help shape the world through research, innovation and engagement, and to create transformative experiences for students to prepare them for life and work.



Why work at RMIT University

Our people make everything at the University possible. We encourage new approaches to work and learning, stimulating change to drive positive impact. Find out more about working at RMIT University, what we stand for and why we are an Employer of Choice.

We want to attract those who will make a difference. View RMIT's impressive standings in university rankings.


Bring Your Whole Self to Work

We are better for our diversity. When we listen to those who are different to us, or challenge us, we grow stronger together. When we feel like we belong, we can achieve so much more. We respect each other, embrace our differences and build a sense of belonging in our team and beyond.

We are proud that our dedication to diversity has been recognised by a broad spectrum of external organisations. Visit our Linkedin Life pages to learn more and see some of our most recent wins.

RMIT has a strong dhumbali (commitment) to the employment, development and retention of Aboriginal and Torres Strait Islander people within a culturally safe environment; we strongly encourage applications from Aboriginal and Torres Strait Islander peoples.

RMIT is a Disability Confident Recruitment Team and we are happy to adjust the recruitment process for your accessibility requirements. Please contact us at TalentSupport@rmit.edu.au telling us your preferred type of communication and we will be in touch as soon as possible to discuss your requirements.

RMIT is an equal opportunity employer committed to being a child safe organisation. We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community.



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Job ID:


Employment Type:

Full time


Australia and Oceania,----Melbourne, Vic, Australia


Peer Mentoring Officer


Information Technology