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Vic, Australia

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System Administrator


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, Vic, Australia


Information Technology

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Employment Type:

Full time




IT-Software Development: Computer-Network Security, Database Development-Administration, Desktop Service and Support, Enterprise Software Implementation & Consulting, General-Other: IT-Software Development, IT Project Management, Network and Server Administration, Software-System Architecture

Job Description:

Full-time, Continuing position * Salary Level HEW 8 + 17% Superannuation and Flexible Working Arrangements * Based at the Melbourne CBD campus, and hybrid ways of working About You As the System Administrator you will be responsible for configuring and managing a new Research Management System (RMS) through the Project MODERN delivery stage to implementation and ongoing business as usual operations. You will be responsible for working collaboratively with the Project MODERN Business Analyst and subject matter experts to determine configuration required in the system to support streamlined end to end processes. A service centric approach to managing the system is fundamental to establishing yourself as a trusted partner to the research community at RMIT and ensuring the most positive experience for researchers and professional staff using the new RMS. You will be fundamental to designing an ongoing system support model across ITS and Research and Innovation (R&I) functions at the University. You will also have a keen eye to identify service improvement opportunities that can be enabled by the RMS. The role will develop system configuration support documentation aligned to process and requirements, , knowledge articles and other project related artefacts as required. The role will work closely with Project MODERN leadership, R&I staff and research support staff across the University to ensure the system provides comprehensive and quality data for a variety of reporting purposes. Once live, you will be responsible for ongoing system upgrades and configuration to support the RMIT research endeavor. You will work closely with a variety of relevant stakeholders across the R&I Portfolio, Operations Portfolio, digital squads and Colleges, exercising initiative and effective communication while maintaining alignment with Project MODERN then moving to relevant business area priorities. To be successful in this position, you'll have as a minimum: * Excellent communication, relationship-building, and negotiation skills with the ability to work collaboratively with academic and professional staff from diverse backgrounds and portfolios to solve problems. * Outstanding analytical and problem-solving skills and the capacity to develop creative solutions to solve stakeholder needs based on the articulated requirements. Demonstrated ability to accurately gather, analyse and develop business requirements from a range of clients and stakeholders. * Demonstrated ability to maintain quality system support documentation, ensuring an accurate ongoing record is kept of system configuration. * Demonstrated ability to work autonomously with minimal supervision, make informed decisions, deliver outcomes on time and contribute to team success. * Demonstrated ability to exercise discretionary judgment and manage workload while maintaining accuracy. * High-level proficiency in computer software packages with accuracy, attention to detail and ability to learn new technical skills. * Demonstrated excellence in writing and presentation skills in order to develop training content and contribute to change management and communications and reports across RMIT. * Demonstrated Lean expertise to identify system and process efficiencies, and to suggest and implement solutions. Please Note: Appointment to this position is subject to passing a Working with Children and National Police Check. About the Portfolio RMIT's Research and Innovation Portfolio supports researchers to help shape the world. The portfolio has an engaged, energetic, talented and collaborative team focused on enabling excellent research and innovation outcomes. With a global presence, community and industry connections, we support cutting-edge research and careers that make a positive impact on communities. The Research and Innovation Portfolio supports researchers and graduate researchers with research partnerships, grants and research contracts, funding opportunities, capability development, research training, ethics and integrity, intellectual property, commercialisation, internships, communication and profile. Find out more about research and innovation at RMIT University and the Research and Innovation Portfolio at: Research - RMIT University To Apply Please submit your CV and covering letter addressing your suitability for this position by clicking on the 'Apply' link at the top of this page. For further information about this position, please see the Position Description hyperlinked below. Position Description - System Administrator #LI-Hybrid Applications close on ______ at 11.59pm. About RMIT University RMIT is a multi-sector university of technology, design and enterprise with more than 96,000 students and close to 10,000 staff globally. The University's mission is to help shape the world through research, innovation and engagement, and to create transformative experiences for students to prepare them for life and work. https://www.rmit.edu.au/about https://www.universitiesaustralia.edu.au/university/rmit-university Why work at RMIT University Our people make everything at the University possible. We encourage new approaches to work and learning, stimulating change to drive positive impact. Find out more about working at RMIT University, what we stand for and why we are an Employer of Choice. We want to attract those who will make a difference. View RMIT's impressive standings in university rankings. https://www.rmit.edu.au/about/facts-figures/reputation-and-rankings Bring Your Whole Self to Work We are better for our diversity. When we listen to those who are different to us, or challenge us, we grow stronger together. When we feel like we belong, we can achieve so much more. We respect each other, embrace our differences and build a sense of belonging in our team and beyond. We are proud that our dedication to diversity has been recognised by a broad spectrum of external organisations. Visit our Linkedin Life pages to learn more and see some of our most recent wins. RMIT has a strong dhumbali (commitment) to the employment, development and retention of Aboriginal and Torres Strait Islander people within a culturally safe environment; we strongly encourage applications from Aboriginal and Torres Strait Islander peoples. At RMIT, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply to RMIT. To discuss adjustment requirements, please contact Kassie (Senior Talent Acquisition Advisor), via talent.support@rmit.edu.au or visit our Careers page for more contact information - https://www.rmit.edu.au/careers RMIT is an equal opportunity employer committed to being a child safe organisation. We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community.